Terms & Privacy Policy

Hotel Name: S-Presso Group

Operator: SAKIMOTO Co., Ltd.

Address: 1-18-3 Nanbanaka, Naniwa-ku, Osaka, 556-0011, Japan

Phone: +81-06-6643-8801

Email: [email protected]

1. Scope of Agreement

These Terms of Service apply to all accommodations, services, and agreements between the guest and S-Presso Group. By booking or staying at our property, guests agree to follow all rules and policies stated below.

2. Reservation and Payment

• A valid credit card is required to complete the reservation process.
• Unless otherwise stated, payment will be processed on the check-in date.
• Guests must provide accurate personal information including name, nationality, address, and contact number.
• We may contact guests prior to arrival to confirm reservation details.

Accepted Payment Methods:

• Credit Cards: American Express, Visa, Mastercard, Diners Club, JCB, Discover, Maestro, NICOS, UC, UnionPay
• Digital Payments: PayPay, dPay, LINE Pay, WeChat Pay, Alipay, Stripe
• Cash
• Guests may also pay online using their preferred method.

1. Check-in & Check-out

• Check-in Time: From 3:00 PM to 11:00 PM
• Check-out Time: Until 10:00 AM
• Early check-in and late check-out are available upon request and subject to availability.
• Guests checking in after 11:00 PM must contact the hotel in advance.

2. Children & Extra Beds Policy

• Children of all ages are welcome.
• Children under 3 years old stay free of charge.
• Guests aged 4 and older are charged as adults.
• Extra beds are not available.

3. Guest Address & Contact Info

• Guests are not required to provide address details when booking.
• A valid phone number is required at the time of booking.

4. Curfew

No curfew is enforced. Guests may enter and leave freely at any time.

• Rooms are to be used strictly for accommodation purposes.
• Entry of unregistered persons into rooms is prohibited.
• Activities that disturb other guests or cause damage to hotel property are not allowed.
• S-Presso Group reserves the right to refuse or cancel bookings in cases of illegal, unsafe, or disruptive behavior.

Housekeeping Services

• For guests staying 4 nights or longer, one complimentary room cleaning will be provided during the stay.
• Daily housekeeping is not provided unless otherwise specified.

Security & Surveillance

• Security cameras are installed in public and common areas for safety and security purposes.
• No surveillance is conducted in private guest rooms or bathrooms.

Internet, Parking & Pets

• Internet: Free Wi-Fi is available throughout the property.
• Parking: No on-site parking is available.
• Pets: Pets are not allowed at the property.

The following items and actions are strictly prohibited:

• Flammable or explosive items (e.g., fireworks, fuel)
• Illegal substances
• Weapons of any kind
• Drones and remote-controlled aerial devices
• Activities that may compromise guest safety or comfort

• Guests are financially responsible for any damage, loss, or contamination caused by themselves or their companions.
• Smoking is strictly prohibited in all rooms. A penalty of ¥50,000 or the equivalent of one night’s stay will be charged for violations.
• The hotel is not responsible for any lost or stolen belongings unless stored in a designated safe or locker provided by the hotel.

1. Lost Items

Lost items will be stored for 2 weeks. Items not claimed within this period will be disposed of or handed over to local authorities.

2. Luggage Storage

Free luggage storage is available before check-in and after check-out at an alternate location:

1. Data Collection

We collect personal data for security, legal compliance, and operational purposes. This includes:

• Full name
• Nationality and passport info (for foreign nationals)
• Address and contact details
• Credit card and payment information

2. Data Usage

The collected information is used for:

• Booking confirmations
• Invoicing
• Emergency communication
• Legal reporting to authorities when required

3. Data Protection

• All personal data is stored securely.
• Only authorized staff may access this data.
• Credit card payments are processed using encrypted and secure systems.

4. Language Priority

In the event of discrepancies in translation, the Japanese version of this policy takes legal precedence.

• Cancellations made 3 or more days before the arrival date: No charge; full refund.
• Cancellations within 3 days of arrival: 100% of the total booking fee will be charged.
• Same-day cancellations: 100% of the total booking fee will be charged.
• No-show: 100% of the total booking fee will be charged.