Booking, Check-in & Check-out
- Check-in: From 3:00 PM
- Check-out: By 10:00 AM
- Staff hours: 9:00 AM – 11:00 PM
Yes, upon prior request and subject to availability. An additional fee may apply. Please contact staff in advance.
If you expect to arrive after 11:00 PM, please inform us in advance. A simple self-check-in system is available and can be used anytime.
- Scan the QR code in the hotel lobby and enter your room number and name, or
- Use the guest portal link provided and select “Check-out”
In most cases, cancellation is free 3 days before check-in and non-refundable after that. Long-stay plans might have non-refundable policies. Please confirm your booking details.
We offer group discounts through our official website. Please contact us in advance.
Most of our hotels are located in Namba and are 45 minutes from Kansai Airport. The best way to reach us is via Nankai Namba train.
Yes, you may extend your stay directly with us, as we offer best rates at discounted prices.
Luggage Storage & Delivery
Yes, luggage storage is available at the hotel. We also provide complimentary luggage storage near Namba Station:
Sakimoto Building 6F
1-18-3 Nanbanaka, Naniwa-ku, Osaka 556-0011
(1-minute walk from Namba Subway Station Exit 5)
Open daily: 9:00 AM – 5:00 PM
View on Google Maps
Yes, we accept luggage deliveries prior to your arrival. Please ship to:
Hotel S-Presso Central
3-13-18 Nanbanaka, Naniwa-ku, Osaka 556-0011, Japan
Our staff will deliver your luggage to your room at no additional charge on your check-in day. Please ensure your name, check-in date, and booking confirmation number are clearly marked on the delivery label.
Room Access & Wi-Fi
On your check-in day, you will receive a PIN code via email. Enter it on the smart lock keypad and press the unlock button.
Wi-Fi details are provided on the table in your room and in your guest portal.
All our rooms are equipped with smart locks and we always issue a unique password for each guest.
Yes, we have security cameras in public areas only. We do not interfere with guests’ privacy.
Property & Amenities
All hotels and apartments have elevators except: Hotel S-Presso Namba, Hotel S-Presso Ebisu, and S-Presso Central Villa.
Air conditioning and heating are available in all rooms free of charge.
We provide hair dryers in all guest rooms. Irons may be requested from our front desk team based on availability.
Complimentary amenities include: toothbrushes, shampoo, conditioner, body soap, glassware, towels, and additional toiletries.
All rooms have refrigerators. Some rooms have microwaves – please check your confirmed room pictures for details.
The following properties offer complimentary breakfast from 7:00 AM to 10:00 AM:
- Hotel S-Presso Central
- S-Presso Namba Parks Street
- Hotel S-Presso South II
- Hotel S-Presso Namba Ekimae (7:30 – 10:00)
Last admission for breakfast is 9:30 at all properties.
Guests from other hotels can also attend – please contact our staff for more information.
Yes, Wi-Fi is free throughout all properties.
Housekeeping
- Housekeeping services are provided for extended stays exceeding 4 nights
- For weekly stays and longer, cleaning services are available at participating properties
- Emergency linen replacement can be arranged upon request
- Complimentary amenities are replenished throughout your stay
Please place trash bags outside your room door and notify our staff by 10:00 AM. Some properties feature designated waste disposal areas.
Payment & Receipts
We accept the following payment methods:
- Cash (Japanese Yen only)
- Credit Cards (Visa, Mastercard, American Express, JCB, Diners Club, Discover)
- Digital Payments (PayPay, J-Coin Pay, WeChat Pay, Alipay, LINE Pay)
- And most other Stripe-supported payment methods
- If you booked through an OTA (e.g., Booking.com, Agoda), please download your receipt from that platform
- For direct payments made to the hotel, you may request a receipt during your stay
Policies
- Children aged 0–3: Stay free of charge (no extra bedding)
- Children aged 4 and above: Counted as adults
- Extra beds are not available in any room
- All rooms are non-smoking
- Smoking is only permitted in designated outdoor areas
- If smoking is detected in the room, a 50,000 yen fee will be charged
We do not allow pets.
Our hotels do not have on-site parking, but there are many nearby coin-operated parking lots.
Guest Services
We provide assistance with restaurant reservations for our guests. Please note that any arrangements made are at your discretion, and we cannot assume responsibility for external services.
No, we do not offer currency exchange.
Mail and package delivery services are available for registered guests. Please ensure your room number and full name are clearly indicated.
Please contact us in advance before sending your package.Complimentary umbrellas are provided during inclement weather. Please inquire at reception for availability.